An insurance solution designed for electric vehicles. From instant quotes to comprehensive coverage, BYD Care makes protecting your BYD simple and convenient. Please review your policy wording for full terms, conditions, and exclusions.
Safeguards against battery theft or accidental damage, charging cable and home EV charger protection, and liability cover while charging—at home or in public
Get an instant quote and complete your electric vehicle insurance entirely online —fast, and paperless, so you can manage your coverage anytime, anywhere.
Provides reassurance that repairs follow recommended standards using appropriate parts and trusted repair processes.
Travel with our electric vehicle insurance, at home and abroad, including travel assistance if your journey is interrupted. Coverage includes countries listed in your policy.
Perks like courtesy cars during repairs (subject to availability) and support for unexpected situations—all backed by insurance partners.
Clear policy details and flexible coverage choices, so you can select the insurance that best fits your driving habits and needs.
Get comprehensive coverage and expert support for your electric car today. The enrolment journey is fully digitalized and designed with your experience in mind.
Please consult all customer documents.
For claims or support, contact your dedicated insurance team directly.
Support: 0344-573-9185
Our professional team will provide support to resolve your query timely, so you can stay focused on the road ahead. For more information, please consult the T&C.
BYD Care is your easy, go-to platform for exploring insurance options with clarity and confidence. Acting as a convenient insurance comparison service, BYD Care helps you quickly understand and evaluate available offerings—empowering you to make informed decisions that fit your BYD needs. While it’s not an insurance product and doesn’t replace coverage, it provides a simple experience and limited support services as outlined in the program’s terms and conditions.
BYD Care provides BYD customers with easy access to motor insurance for their electric vehicles.
Each insurer has its own pricing methodology. However, key factors that affect premiums include driving experience, age, no claims discount, vehicle model, vehicle value, driving frequency, where the vehicle is parked, and other relevant parameters.
You can access and subscribe through BYD official website, mobile app, and at the dealer’s shop where you will get guidance from the dealer who you purchase your BYD vehicle.
You can contact the claims phone number or access points stated in your insurance policy by calling or following the claims process outlined in your policy. These contact details and instructions are also available on the BYD Care website. Your policy generally covers you while abroad for up to 90 days in the countries listed in your policy. You do not need separate insurance when travelling in these countries, as the policy satisfies the minimum required local motor insurance requirements. We advise reviewing the “foreign use” or “use abroad” sections of your policy before travelling. The claims process while abroad remains the same: you should contact the claims contact points stated in your policy.
Each policy has its own list of exclusions. Some optional coverages clearly define what is not covered under those optional coverages. Please review the “what is not covered” sections of your policy carefully. In particular, cover may not apply if the vehicle is driven by a person who is not named or defined in the certificate of insurance as an authorized driver. The use of the vehicle must align with the definitions stated in the certificate of insurance. There are also standard exclusions, including but not limited to earthquake, civil unrest, war, terrorism, riots, cyber incidents, pollution, and sanctions. We strongly advise that you carefully read the exclusion list in your policy.