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At D S Dalgleish, the Nissan Customer Promise is designed to give you more confidence, more value and more support every time you service or maintain your Nissan with us. From transparent pricing and expert technicians to aftercare benefits and sustainable workshop practices, it is all about making Nissan ownership easier.
Whether you are based in Coldstream, Galashiels or elsewhere in the Scottish Borders, servicing your Nissan with D S Dalgleish gives you access to trusted aftercare, genuine Nissan parts and benefits that go beyond routine maintenance.
The Nissan Customer Promise brings together three key areas that matter most to drivers: Service with Value, Service with Trust and Sustainable Future. Together, they help ensure your Nissan receives the care it deserves while delivering added convenience and peace of mind.
From expert servicing and genuine parts to roadside assistance benefits, transparent pricing and sustainable aftercare support, D S Dalgleish helps Nissan drivers across the Scottish Borders enjoy a more confident and convenient ownership experience.
The Nissan Customer Promise is a package of servicing and aftercare benefits designed to give Nissan owners added value, greater trust and better support when using the Nissan dealer network.
Depending on eligibility, benefits may include RAC Roadside Assistance, genuine Nissan parts, trained technicians, video health checks, vehicle software updates and access to finance options on eligible repairs.
Yes, every time you service your Nissan within the network, you may benefit from RAC European Roadside Assistance cover until your next service is due, subject to the relevant terms.
Genuine Nissan parts are designed specifically for your vehicle, helping maintain the correct fit, expected performance and manufacturer-standard repair quality.
Yes, eligible Nissan repairs may be available with 0% finance options, allowing you to spread the cost over 1 to 9 months, subject to approval and status.
Nissan supports more sustainable aftercare through responsible waste handling, recycling programmes, electrified courtesy vehicles and the use of green parts where appropriate.
Nissan Customer Promise benefits are subject to eligibility, participating dealer terms, vehicle status and availability. Exclusions, charges and restrictions may apply depending on the service, repair type and vehicle age.
Mobility solutions, courtesy vehicles and lift arrangements are subject to availability and may not be available in all circumstances. Warranty repairs and non-warranty repairs may be treated differently.
RAC Roadside Assistance cover is provided in line with the applicable Nissan servicing terms and remains valid until the next scheduled service is due, subject to the relevant policy conditions.
0% finance on eligible vehicle repairs is subject to status, approval, age and residency criteria. Minimum and maximum spend limits may apply. Late or missed payments may affect your ability to borrow in the future.
Free insurance excess return vouchers must usually be activated in line with the offer terms before any qualifying accident occurs. Full conditions apply to claim eligibility and use.
Genuine Nissan parts, software updates, service plans, instant service plans, extended warranties and electrified courtesy vehicles are subject to availability, model applicability and current Nissan programme terms.
Sustainability-related services and initiatives may vary by dealership location and operational setup. Please contact D S Dalgleish for the latest information on applicable Nissan Customer Promise benefits.
